WHAT WE COLLECT
We obtain information about you from a variety of sources depending on our relationship with you. The following are examples of the types of personal information that we collect and how we use that information:
When you create an account, we collect your name and email address. You can choose to save certain information in your account to use for future purchases, such as your shipping addresses and payment information. When you add a Card On File to your account, we collect your payment information details, billing address, phone number, and zip code.
We use this information to maintain your account, including offering functionalities such as easy checkout and the ability to save user preferences and transaction history.
When you join the Rewards Program, we collect your name, phone number, e-mail address, and mailing address. When you use your Rewards account, we collect information about your purchase history and rewards activity.
We use this information to administer the Rewards Program and to perform our contract to provide you with the benefits associated with the program. We also use this information to detect security incidents and to protect against malicious, deceptive, or fraudulent activity in connection with Rewards Program terms and conditions.
Browsing Activity and Website Usage
When you visit our websites, we collect certain information about how you use and navigate, such as which links you click on, which pages or content you view, and other similar information or statistics. We also collect technical information about your device, operating systems, and web browser type.
We use this information to understand how you use our websites to determine which of our products or services are the most popular, and to improve our websites. We also use this information to personalize your experience, to save you time when you visit and to customize the marketing and advertising that we show you.
Communications With Us
When you communicate with us, including contacting us for support, to provide feedback or comments, to participate in a survey, or to make a request or other inquiry, we will collect your name and contact information (such as e-mail address or phone number), as well as any other information that you choose to provide to us. In some cases, we record customer service calls for quality assurance.
We use this information to respond to and/or follow-up on your issues or feedback, and to provide information in response to your requests and inquiries.
Happening at Lintons Beauty
When you book a reservation for one of our services, or when you RSVP for one of our events, we collect your contact information.
We use this information to send you messages about your appointments and events.
In-Store And Online Beauty Services
For some online, Lintons Beauty, and in-store digital experiences, you may elect to submit (or we may ask your permission to take) pictures of your skin, hair, or other images of you..
We use this information to provide services, to better understand our customers’ needs, and to provide personalized recommendations about our products and services.
If you apply for a job posting, we collect information necessary to process your application or to retain you as an employee.
We use this information to make decisions about recruitment and in anticipation of a contract of employment.
Posting in Public Forums
If you choose to submit or post information in a public space on our websites, or on our social media pages, such as creating a public profile, using our Ratings & Reviews feature to share product reviews, submitting content , or leaving a testimonial about a Lintons Beauty influencer, we collect the information you share.
We use this information to understand your opinions and to provide a forum for discussion, asking questions, posting photos and reviews, and sharing experiences.
When you sign up to receive promotional communications from us, such as e-mail communications, mobile messages (including text and/or push notifications), we collect your contact information. We may also collect certain information about how you interact with the emails and promotional messages we send you.
We use this information to communicate with you and send promotional materials such as trend alerts, promotions, new product launches, and event invitations. We also use this information to understand how you interact with our communications with you.
Purchasing (Online and In Stores)
When you place an order for a product on our website or by phone, we collect your name, shipping address, payment information, and billing address. When you make a purchase in one of our stores, we collect your payment information, and in some cases your phone number and email address.
We use this information to fulfill your orders for products or services, and to process your payments for such products or services. We also use this information to provide you receipts and order updates.
In addition to the personal information we collect from you directly, we may also obtain information about you from other sources, including third parties, business partners, our corporate affiliates, social networks, vendors that provide services on our behalf, or publicly available sources. For example, if you have given Lintons Beauty permission to store your credit card information and your credit card issuer provides an account updater service, we may receive updated credit card information (including credit card number and expiration date) from the credit card issuer.
HOW WE USE YOUR PERSONAL INFORMATION
In addition to the purposes and uses described above, we use personal information in the following ways:
To identify you when you visit our websites or stores.
To fulfill your requests, such as to provide you with products and services or to process returns.
To communicate with you about your orders, subscriptions, and reservations, as well as our products, services, sales, offers, and promotions.
To conduct research and analytics, including improving our services and product offerings.
To send marketing and advertising communications.
To detect security incidents, and to investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including attempts to manipulate or violate our policies, procedures, and terms and conditions.
To comply with legal obligations, to establish or exercise our rights, and to defend against a legal claim.
To provide and maintain the functionality of our website, including identifying and repairing errors or problems.
To support core business functions, including to maintain records related to business process management, loss and fraud prevention, and to collect amounts owing to us.
Although the sections above describe our primary purpose in collecting your personal information, in many situations we have more than one purpose. For example, if you complete an online purchase, we collect your information to perform our contract with you, but we also collect your information so that we can quickly and easily respond to any questions about your order after your transaction is complete.
HOW WE SHARE YOUR PERSONAL INFORMATION
Service Providers. We share certain personal information with third parties that perform services to support our core business functions and internal operations (e.g., fulfilling orders, delivering packages, complying with your request for the shipment of products to or the provision of services by a third party intermediary, sending postal mail and emails, analyzing customer data, providing marketing assistance, administering our Ratings & Reviews, supporting beacons, processing credit card and debit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service).
Legal Process. We may disclose personal information in response to subpoenas, warrants, court orders, government inquiries or investigations, or to comply with relevant laws and regulations. We may also disclose information to establish, exercise, or protect the rights of our company, employees, agents, and affiliates; to defend against a legal claim; to protect the safety and security of our visitors; to detect and protect against fraud; and to take action regarding possible illegal activities or violations of our policies.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We realize that individuals trust us to protect their personal information. We maintain reasonable and appropriate physical, electronic and procedural safeguards designed to help protect your personal information. While we attempt to protect your personal information in our possession, no method of transmission over the internet, or security system is perfect, and we cannot promise that information Please notify us as soon as possible if you suspect any unauthorized use of your account or password.
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